I have an error logging in or during sign up

I'm sorry that has occurred - let's see if we can sort it out.

This is how it should go, step by step:

1. Head to Jane's Weather and enter your details to create an account

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2. The site will say awaiting confirmation (shown below). Check your inbox for the email. If it doesn't arrive straight away it may have ended up in your spam/junk folder.

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3. Click the link and you will be taken to the log in screen:

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4. If that doesn't work for some reason you can sign in with a 'magic link':

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If you still haven't made it into Jane's Weather after these troubleshooting steps, please contact us and we will try and help you further.